Travel Tip: Hawaii (and Quiz)

Stay tuned to the end of this video for a chance to win a $25.00 Visa Gift Card.

Understanding Airline Costs

As I have searched for client's airfare over the past few days, I am being made aware again that the general public still does not completely understand the "real cost" of a particular flight. I will have clients that say they have found a flight for "X dollars" which appeared to be the cheapest option on the surface. That one flight may have come in $50 less than another option on another airline, but was it really $50 cheaper?

You won't know the answer to that question unless you are clearly aware of each airlines fee policy.

Southwest Airlines is always a good one to use when talking about fees due to their resistance to charge for certain items or services (such as baggage fees) above and beyond the actual airfare. So let's say you have found a flight on Southwest for $250 round trip. And for the sake of the argument, let's assume you do not want to check in early (earlier than 24 hours before your flight) just to keep it simple. You then go and search some more options and find a similar flight time on Frontier Airlines and their base fare is $199 round trip and you get all excited thinking you are about to save over $50. But let's also say that you will check in at least one piece of luggage for your trip. Southwest allows up to 2 free checked in bags per person. Frontier will charge you $20 for the first check piece of luggage each way. So now...the true cost of the Frontier Flight (round trip) is $239.

See? All of the sudden, most of the cost savings that you thought you were going to get with Frontier was just wiped away when you forgot to consider baggage fees.

We can get wrapped up in all of the other fees such as fees for pillows, blankets, advance seat selection etc, but the major cost difference between airlines (anything above the base fare) will be baggage fees. So please make sure you understand each airlines rules when it comes to checked in luggage before making your final decision, especially if you are basing your decision on cost more so than schedule.

So ask yourself these questions when you start looking into airfare:

1) Will I need to check in 1 or 2 pieces of luggage for this trip?
2) Will I care if I don't get to select my actual seat on the plane?
3) Will I care if the airline tells me that there will be a charge for any type beverage or food service?
4) Will I care if I am made to pay for a blanket or pillow on the flight?

Those are areas that airlines are finding ways of getting into your pocket book. If you answer no to all of those questions, then you will be in a better position to compare one airline's base fare to another and get a true apples to apples comparison. But if those 4 items do matter to you, then you better make sure which airline is charging what and how much before hitting the "purchase" button.

I hope this helps.

Thoughts? Comments? Questions?

Travel Ambassadors

I had “tweeted” the other day that each of us needs to remember that when we are visiting a foreign Country, we are representing our own Country. In essence, we are ambassadors as we travel. My tweet went on to say that we should not be jerks when we travel abroad because some see us and then judge others Americans based on our actions. That is human nature. We may see a tourist here in America being rude or insensitive towards someone or something. Then the tourist speaks and we realize that he or she may be from Germany so we immediately judge all German tourists the same.

American tourists frankly do not have the greatest reputation abroad and I think I am correct in saying it is because of a few bad apples. So here are some rules we all should live by when we travel:

1. Be respectful of other human beings. Just because they work at a hotel or on a plane or cruise ship or drive a bus does not mean they are less of a person. Treat them and talk to them as you would have them treat and talk to you.
2. Be calm. If something is not going according to plan, remain calm and be nice! Being nice will give you a great chance of getting your issue resolved to your liking much quicker than being mean-spirited and rude.
3. Remember that you are the tourist. You are the one talking funny when you travel abroad. Expecting others to speak your language and then getting mad when they don’t is honestly just a trait of selfishness and arrogance.
4. Obey the rules. Just because you think a rule such as “do not touch or photograph” may be stupid for whatever it is you are seeing or visiting does not give you the right to violate that rule. The item or place may be sacred to those in that Country and it is not up to you to judge its worthiness.
5. Study their culture before traveling. Sometimes it can be the littlest of things such as knowing how to bow in Asia or which hand to eat with in the Middle East. But your willingness to learn those things ahead of time will not go unnoticed by the locals. \

We all have the ability to represent our Country in the best way possible which will go a long way in shaping international opinion of the American tourist.

You may have thought of some other rules to live by when traveling overseas. I would love to hear some of them or get your thoughts on anything I have written.

Travel Question: What are "transfers?"

A very common question keeps coming up so I felt I should do my best to explain what is meant when I or any travel agent includes “transfers” in their vacation package quote.

Whether it is a cruise vacation or a trip to South America or Europe, unless you plan on renting a car while at your destination or driving to the cruise port, you will need a transfer. A transfer is the round trip transportation from your hotel to the port or the airport to your hotel etc. They are a part of the true costs of any trip that has to be factored in and can vary widely in cost.

For example...if you were to be spending the night in Miami the night before your cruise, you could arrange what they call a “shared van transfer” which could cost as little as $10 per person each way. The cost is low due to you sharing that shuttle van with several other people. The benefit is really just the cost. Some shared vans make multiple stops and you may be the first stop out of 4 on its way to the port which means that you may be on the van a while and it can get quite crowded. Shared vans or shuttles also dictate to you when you need to be ready to be picked up at your hotel so you are less in control of your schedule.

Or you could choose to take a “private transfer” which can run as high as $40 or more per person each way depending on the distance. The benefits are that you are more in control of when you want to be picked up and the vehicles tend to be nicer and more comfortable.

Those same classifications of transfers are the same no matter if you are leaving your hotel for your cruise or flying into Mexico or Honolulu or any other land-based destination. You will be able to choose between shared or private transfers. When taking a land-based vacation, something you should consider is whether the shared transfers will make several stops at various resorts along the way to yours. For example...in Cancun, if you are staying down in the Riviera Maya area, your shared shuttle may stop again at 5 resorts and yours may be the very last stop. When that happens, your transfer time can be as long as 45 minutes to an hour once you are in the van. But if you opt for a private transfer, your shuttle time could be as short as 20-30 minutes and much more comfortable. If you are like me, when you arrive at your destination, you are just ready to get there and get your vacation started so you might consider a private transfer the next time you book a vacation.

I hope this short answer helps you better understand what is meant when your travel agent discusses the various “transfer options” that might be available to you. As always, please feel free to ask any question or leave a comment. Your feedback is greatly appreciated.

Disney's "Give a Day, Get a Day" Promo

Several months ago I had conducted a short survey to see what travelers thought about Disney's latest promotion, "Give a Day, Get a Day." Disney had announced that you could receive 1 free day in one of their parks if you were able to volunteer at one of their sanctioned events held around the Country.

I was curious to see how many actually would take advantage of that promotion. My initial reaction, personally, was that it was a great customer relations promo for Disney, but that the average traveler would not be able to take advantage of getting their "one day free" due to their distance from a park or the cost in getting to the park just to get one day free.

The results were as I thought. Over 69% said that the promo would not increase their chances of visiting a Disney park in 2010. 85% of the responders said that they would not travel to Walt Disney World just for one day free in a park.

So now that we are half way into 2010...I am still curious to see how many might have participated in the "Give a Day, Get a Day" promo. I am curious to see if the numbers might have been better than expected and you were able to volunteer and go to one of the parks to take advantage of a day free. Please take the short poll aimed at gathering that information.

Quizzes by Quibblo.com

What are your thoughts now concerning this promo? Great for Disney and their guests? Or maybe great for Disney, but not as great as you thought it might be for guests? Let me know your opinion..

Following the Dream (Conclusion)

So there I sat in the office of my local travel agent hearing options for various vacation ideas before finally settling on the idea of taking our first Caribbean cruise. We were excited. We had never been on a cruise before and the more I researched the ship and its itinerary, the more I watched the clock hoping time would go by quicker and quicker.

But something else was happening as we planned for this trip. The light bulb of destiny started to shine a little brighter. It was becoming clear again that I was doing most of the research. I may not have mentioned this, but one of the reasons I also chose to get into real estate was that we had a bad experience when we bought our first home and we were not informed or educated about the process of home buying by our Realtor. The Realtor we used back so many years ago was more interested in getting her commission than she was helping us through the process. I sensed that and I knew that I could be different and make sure clients never had to feel the way we felt. Well...the same sort of thing was happening with our first experience with a travel agent. She got the booking and we were left feeling somewhat on our own. I had to initiate all contact even though she knew quite well that we had never taken a cruise before in our life. I knew things could be different.

Then an event happened that I will never forget as long as I live. One sunny summer day, a friend and myself were enjoying a visit. He and I were discussing our jobs versus our career dreams. We both had good jobs, myself still in real estate and he was an insurance claims processor. We were making good livings but we both realized that they were simply jobs to us now. They were not what we dreamed of doing. So he simply asked me the question..."what is your dream career?" Without hesitation I said..."travel agent." I had never said that out loud before. But then I said what I had always felt..."but I don't think I could make a living at it." Well...to make a long story short, he questioned me on why I felt that way and talked about my travels and where I was raised and my experiences helping others with their trip plans and he could tell that there was some passion in my voice. I also listened to myself and how I was answering. I never said nor would I say today that I got into the travel business because I like to go on vacation just like I never said that I got into real estate because "I like looking at new homes" which some new real estate agents unfortunately had vocalized.

Traveling and the desire to learn about people and cultures and the desire to help people achieve their vacation goals all combined in my answer to why I had always wanted to get into the travel field. So that day, that afternoon even, I went home and started a search into what it would take to get involved in the travel industry. I researched...I studied...I trained...and here I am today. Now I am at the point that clients trust my experiences and knowledge which in turn makes me referable to their friends and family. I continue to achieve the necessary certifications that distinguish me from those who simply like to go on vacation and then tell others that they are "travel professionals." I am following the dream that I had so many years ago. I now feel that I am on my path and my career is no longer just another job. I feel it was what I was meant to do all these years, but had been afraid to try. I am now on my path and my wife and I travel as frequently as we can so I can continue to gain first hand knowledge of various destinations and experiences which better equips me to serve my clients.

So I am thankful for that friend who challenged my thinking and encouraged me to follow my dream and I encourage all of you to do the same.

Following the Dream (Part 4)

As I stated in my previous post...sometimes life throws you a curve ball just to see if you are paying attention. My wife and I have learned that tomorrow really is not a given. Her battle with cancer was a wake up call. Here we were and here I was on a path that I thought I would be on for years to come. But only during those difficult months did we realize that we had not been truly living. We were in “career mode.” We were becoming successful at our careers, but losing sight of what made life truly enjoyable. Up until that point, I had only thought of travel as a business necessity. My wife had tried and tried to get me to agree to go on a true vacation, but I had always balked and used work as an excuse. I decided we would finally take a trip, but even that trip was built around a real estate training event which meant that it really was not a vacation.

Well...after her chemo was completed...I broke down and agreed that we needed a getaway. Life had been pummeling us for a while and you can feel when you are nearing some form of breaking point so we made it official and I booked us a trip out west to the sleepy seaside town of La Jolla. My real estate career took a very positive turn a few months before this trip and I had made it a point that no career was more important than quality time with someone you love so I agreed to not check voice mail and I would not be checking e-mails during this getaway.

It was as if a HUGE lightbulb finally went off in my head. Here I was living in the moment or in the “present” as Spencer Johnson so eloquently wrote about. I was seeing everything more clearly. We were truly vacating during that trip. Everything slowed down and things were perfect. So there I now sat on the plane coming home skimming magazines and trying to find our next vacation destination. It was now in my blood, but in a different way. I was hooked on real travel, the kind where you are open to experiences and places that are different from your normal way of life. The kind of travel that you are excited about months before the trip actually gets here.

So one of the first things I did when I got home was go to see a local travel agent for help with a much more exotic location and little did I know that I would be taking my first step upon my new path... (to be continued)